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Authorized Official Distributor of COSRX & Axis-Y

Frequently Asked Questions

How Can I Pay For My Order On TheSkinFit?

At TheSkinFit we accept three modes of payment.

  • COD
  • Bank Transfer
  • Pay by Credit Card
Do You Ship Orders Nationwide From TheSkinFit?

Yes, you can order any item online from the TheSkinFit store and get it delivered to your doorstep all over Pakistan.

What Are The Delivery Charges Of TheSkinFit?

TheSkinFit offers FREE delivery over invoice Rs.6000. If it’s less than that then standard delivery is Rs.150 across Pakistan.

How Can I Replace A Product From TheSkinFit?

At TheSkinFit you can easily replace a product without any hassle with a few points of consideration. The product should be in the same condition as received (unused, boxed pack). Be sure the seal is not cracked or damaged if it is existent.

The customer is responsible for returning the product to us, and when our staff has investigated it, we will transfer the request for a replacement or exchange to the appropriate division (Note: Delivery charges will be paid by the customer)

Please expect 2-3 days for this due process

Do I Have To Pay Shipping Charges When Replacing A Product From TheSkinFit?

Yes, when a replacement is needed, the customer will have to pay for delivery.

Can I Return A Product After 7 Days To TheSkinFit?

After seven days, the return policy is void and the goods are considered used. What Will Happen If My Return Request Is Not Approved On TheSkinFit?

In case your return request is denied, we will explain why. You won't have to pay anything to get your item returned to you.

I Still Need Help Finding What I'm Looking For.

If you have any questions or concerns, don't hesitate to call our customer service line at 0321-2828879.

How Long Does TheSkinFit Take To Deliver An Order?

Delivery times in the range of 3-5 business days are estimates that may change due to variables such as distance, local holidays, and weather. Typically, orders take 3-5 days to arrive after being sent out, but those destined for Karachi may take 1-2 days.

What If My Item Arrives Damaged Or Defective?

If you get a damaged item, please let us know within three hours of receiving it, along with the order# and photos of the damaged product and packing. We will pay you with a discount voucher or shop credit based on the extent of the damage. Shipping and handling are non-refundable.

How Do We Know That The Products On TheSkinFit Are Original?

At TheSkinFit we take pride in dealing in 100% original and authentic products. We source products directly from the brands themselves and their direct distributors. We procure products from various countries, like; the USA, Europe, UK.

How Can I Track My Order With TheSkinFit?

You can track your order and check the status of your packages either by logging in to the TheSkinFit website, by email, by reference number, or logging in to view your history of shipments.

In Which Circumstances Are Customers Asked For An Advance?

Due to consumers' bad credit, several businesses ask for upfront payments. We'll demand a 20% advance if a consumer doesn't accept their order three times.

Who is the authorized distributor of Cosrx in Pakistan?

TheSkinFit is an official and authorized seller of Cosrx in Pakistan. This means that people in Pakistan can easily get a huge range of Cosrx products in Pakistan at the best prices guaranteed.